Universal Music is the market leader in the music business. The world’s most famous and most successful record labels belong to us. We’ve been writing music history for over 100 years representing legendary musicians across all genres. Our accomplishments are driven by our love for music, extraordinary artists and our ambitious team.
Beats & Bytes is our IT organization, a network of small, autonomous product teams, who act as microenterprises. To be agile and innovative, we need degrees of freedom and agility! Empowerment and community are part of our culture. As the technical backbone we generate added value for Universal Music by solving our user’s problems. The Beats & Bytes Team forms the digital foundation for our business and actively contributes to the competitive advantage of Universal Music.
Here’s your chance to shape our future together with us! Effective immediately, we’re looking for a (Senior) Product Designer eComm (all genders) to become part of our new built Design & Research Team within Beats & Bytes at our Headquarters in Berlin. It will be a permanent full-time position reporting to the Senior Director of Product Design.
Your gig:
- As a passionate in design, you will set the stage: From analyzing the underlying jobs-to-be-done of the different user types to defining the best possible solutions for them, while being in the lead for the overall user experience and the definition of the look and feel of your product
- You will work closely with your counterparts from research, product, engineering and operations to own and drive end-to-end design initiatives, helping artists and fans to form deeper relationships
- To be successful in your role you will have direct exposure towards our users, be it artists, their partners and fans as well as internal stakeholders
- You will be an active part of the design team, spar your design work with your teammates and actively evangelize design topics
We are keen to jam with you if you:
- Know how to design the right things: You’re experienced in discovering user needs in a cross disciplinary set up of challenging stakeholders to lay a sustainable foundation of insights to properly define the problem space; you know which methodologies to use and play an active role in user research
- You contribute to the product vision, co-define the product market fit and explore future opportunities, e.g. by visualizing the vision and sketching out holistic user journeys
- Design the things right: To find the best solution you create different design approaches to validate the user value along technical feasibility, business and brand goals; you are virtuosic in the definition of the visual appearance and the aesthetics of the product with all its facets, including responsive and mobile layouts, color, iconography, typography
- Delivery to users: In an agile environment you scope and define deliverables needed for the implementation on mobile and responsive desktop; you ensure that our engineers have everything they need to build, together you feel responsible for the shipped quality
- Ideally you bring a broad experience within the fields of cross device service and UX design, as well as data and user insights literacy; previous experience in the field of eCommerce or consumer relations is desired
Your personality matters:
- You maintain an open communication with your colleagues and have excellent people skills
- You are a team player and prioritize teamwork over heroism; the cooperation in interdisciplinary teams is fun for you
- You have a high digital affinity and are passionate about new technologies as well as digital transformation
- Constructive nonconformity is part of your strengths; you enjoy challenging the status quo
- You can quickly empathize with other people's perspectives and know exactly when to stand your ground and how to present it convincingly
- You are an intrapreneur, innovator and initiator who enables its environment to think outside the box; you love contributing creative ideas, but also build up on ideas of others
- You can present topics in a very comprehensible and goal-oriented manner
- You've been described as reliable and well-organized which allows you to stay focused, structured and calm - even in stressful situations
- You’ve been praised for your excellent abilities as change maker, listener and communicator
- You thrive in a dynamic environment and easily adapt to changing circumstances
Who we are:
- Music embodies emotion, creativity, adventure, tradition and innovation all at the same time - as a team we strive to advance the Universal Music project
- Diversity, respect and tolerance - both human and musical - are essential for us. Therefore, diversity and inclusion are consistently supported and championed by the People & Culture team as well as our Better Together initiative
- We live an open communication and thrive as a team - for this purpose we meet at eye level regardless of hierarchy
- In our business it is important to make good decisions quickly: We count on proactive employees who think ahead and find simple solutions
- Together we take responsibility, even beyond our daily business, which is why we are actively committed to more sustainability and environmental protection through our Sustainability Workgroups
Our benefits – because you’re important to us:
- Thanks to our hybrid work model you benefit from high flexibility and room for collaboration and interactions in our headquarter in Berlin
- You are more than your job - benefit from 30 vacation days as well as up to 10.5 additional days off per year
- Keep moving sustainably through the capital thanks to special rates for BVG tickets (public transport) and our job bike leasing offer
- We offer professional development through various workshops and courses
- Take care of your mental health with our Employee Assistance Program for all challenges in life (professional and private); we offer confidential counseling and coaching through a third-party provider
- Stay healthy through various sports activities and healthy food in our subsidized canteen
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We look forward to receiving your application via our online application form! Please upload your documents (letter of motivation / cover letter, CV, your portfolio) as files and state your earliest starting date as well as salary expectations.
